Privacy policy

Privacy Policy

This Privacy Policy/ Notice explains how Lanluis uses any personal information that you provide to Lanluis.

Lanluis is committed to ensuring that your privacy is protected. For any information you provide certain by which you can be identified when using this website or any of our services you can be assured that it will only be used in accordance with this privacy policy.

Lanluis may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


How will we use the information about you?

We collect information about you in order to provide you with the services for which you engage us.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.


What information do we collect about you?

We collect information about you when you engage with us for our products and services. This information will relate to your personal and order data. It may also include special categories of personal data such as previous orders, delivery address, specific information provided, if this is necessary for the provision of our services.

We may also collect information when you voluntarily complete client surveys or provide feedback to us.

Information relating to usage of our website is collected using cookies. These are text files placed on your computer to collect standard internet log information and visitor behaviour information. We may use your information collected from the website to personalise your repeat visits to the site.


We may collect the following information:

Name, payment details, contact information including email address, demographic information such as postcode, preferences and interests, other information relevant to customer surveys and / or offers.


How can I access the information you hold about me?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email or write to us using the contact details noted below. 

We have an obligation to ensure that your personal information is accurate and up to date. Please ask us to correct or remove any information that you think is incorrect.


Changes to our privacy policy

We keep our privacy policy under regular review and we’ll place any updates on our website (and/or) inform you of any changes when they occur. This privacy policy was last updated on 24/10/2022.


How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: by email at 

Or write to us at Lanluis Wellness & Beauty Group Limited, Office 29A, 3/F., 23 Wharf Street, London SE8 3GG.

We will not sell, distribute or lease personal information to third parties unless we have your permission or are required by law to so. We may use your personal information to send you promotional offers from Lanluis or third parties which think you may find interesting unless advised otherwise.